Shotang, a Patamar portfolio company, reports that it has not only helped 15,000 small retailers get online, but that it’s also now operationally profitable in Bengaluru, one of its key markets.

On how operational profitability was achieved in Bengaluru, Anish Basu Roy, co-founder and CEO, Shotang, says, “We relentlessly focused on improving our average order values which are at almost ₹18,000 as of today… (this helps us) break even on every order. We also improved our business from repeat customers who constitute 86 percent of our monthly orders.”

Read the full article on BusinessLine.